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Wednesday, December 12, 2007

Gmail Accounts Disabled by Mistake

In a very recent incident, Google had accidentally disabled some Gmail accounts in an attempt to deal with spammers.

Some users posted their grievance on the Gmail Help Discussion Forum about their accounts being locked. However, a Google staffer, who monitors and posts messages on Gmail Help forum, acknowledged the existence of the occurrence on behalf of the company.

Identifying the problem, Google said that their efforts to prevent breach of the Terms of Use (policy) caused a number of users to be incorrectly identified as spammers or other abusive users.

Several hours later, Google Guide declared that things were back to normal and the accounts that were disabled have regained access with no data loss.

Meanwhile, the messages that were sent to the displaced account during the problem period will not reach the inbox, but bounce back to the sender, Google said.

Source : TechTree

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